FAQ
1. We have no agent or dealers, so the price that we provided is the factory price.
About the quality guarantee: The price that we provided is the lowest price, we have no profit to support oversea service.
If there is some question with your machine, we will adopt DHL, express new parts to you in 3 days, and our technologist will guide you or your technologist how to repair it. We provide parts for free in 12 months, not include the freight fee.
2:Question: ××× company's price is cheaper than you, I want the cheap one.
Quality comes more important than price. They will not sell the machine with no profit. Excessive low price means inferior parts and unconcernedly assemble. Our parts all purchased by our professional buyers, they have plenty of experience to choose good parts at a good price. The educational background of our workers is junior college or higher than this, plenty of assembling experience. We have a professional quality inspector, before our machine out of our factory, we test every machine strictly.
3:Question:Is there any risk to order your products.
Do not worry, we have plenty of experience, we have a professional transport company and ship company that established long term cooperate relationship with us. We ask best freight fee for our customers. Any problem please feel free to contact us, we provide 7*24 hours service, we are glad to provide our service any time.
4:Question: How long should I wait till I receive my product?
If you purchase small machine and need it to hurry,we can contact DHL for you. It can be sent to you in 3 days. The large machine we use container or RORO for customer AS SOON AS POSSIBLE.
The Reasons Why Choose IDEAL
1. All the machines Up to 1-year quality warranty, in time after-service.
2. Widest range of light construction machinery. One-station purchasing.
3. Very Competitive price with top quality.
4. No minimum order limit, trial order is welcome.
5. The strong Engineering team for OEM and ODM service.
6. Highly trained staff provide professional and friendly service.
7. Easier communication with foreign sales.
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